Shipping Policy
Shipping Policy – Martonic.pk
At Martonic.pk, we aim to deliver your orders quickly, safely, and reliably across Pakistan.
Always Tracked Delivery
All orders placed on Martonic.pk are shipped through trusted courier services with tracking available. In some cases, a signature may be required upon delivery to ensure safe receipt of your parcel.
Delivery Coverage
We deliver all over Pakistan. Delivery times may vary slightly depending on your city or location.
Delivery Time
- Standard delivery: 3–5 working days
- Express delivery (selected areas): 1–2 working days
Please note that delivery times may vary due to unforeseen circumstances such as weather, courier delays, or public holidays.
Free Shipping Offer
We offer FREE delivery on all orders above Rs. 2,000 across Pakistan.
These orders are usually delivered within 3–5 working days.
Shipping Charges
Our shipping rates are designed to be affordable:
- Express Delivery: Rs. 199
- Next Working Day Delivery: Rs. 299
Shipping cost will be calculated and shown at checkout before you confirm your order.
Small Parcel Delivery
Orders under Rs. 500 may qualify for our small parcel delivery service. This option is cost-effective and suitable for lightweight items.
Express & Next Day Delivery
We offer faster delivery options for urgent orders:
- Next Working Day Delivery is available for selected products and locations
- Orders must be confirmed before 3 PM to qualify
- This service may not be available in all areas
Big & Bulky Items
Orders that are oversized or exceed 5kg may require additional shipping charges. If applicable, our team will contact you before dispatch.
Order Processing
- Orders are processed within 24 hours (excluding Sundays and public holidays)
- You will receive a confirmation call or message before dispatch (for Cash on Delivery orders)
Delivery Delays
While we strive for timely delivery, delays may occur due to:
- Courier service issues
- Remote locations
- Weather or unexpected conditions
We appreciate your patience in such situations.
Incorrect Address / Failed Delivery
Please ensure your address and contact details are correct. If delivery fails due to incorrect information or unavailability, re-delivery charges may apply.
Contact Us
If you have any questions about shipping or your order status, feel free to contact us:
Email: support@martonic.pk
Phone / WhatsApp: (+92 324 086 7058)
We are committed to delivering your orders safely and on time, ensuring a smooth shopping experience every time you shop with Martonic.pk.